Medical farce [entries|reading|network|archive]
simont

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Mon 2011-05-09 09:49
Medical farce
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[identity profile] pjc50.livejournal.comMon 2011-05-09 16:13
Note that if you record everything with intent to disclose you are legally obliged to tell your interlocutor.
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[personal profile] gerald_duckMon 2011-05-09 16:29
Well, yes. But playing it back to the person you spoke to is legal. As is submitting it to a court in evidence. You couldn't play it to the person's boss, though.
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[identity profile] cartesiandaemon.livejournal.comMon 2011-05-09 20:52
That would almost be better -- it would be kind of insulting to say it at the start of every phone call, but it might get people to get it right the FIRST time :)
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[identity profile] samholloway.livejournal.comTue 2011-05-10 08:08
Although quite often when you speak to a call centre, you are told that "calls may be recorded" - in absence of further specification about who may record the call, I've always thought that could be taken as an open invitation by either party.
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