Another confusing midnight curry-related wrong number call [entries|reading|network|archive]
simont

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Thu 2008-04-17 11:26
Another confusing midnight curry-related wrong number call

Long-time readers of this diary may recall that back in 2004 around the same time of year, in fact – I had a rather silly phone call after midnight one night, in which a caller had tried for a curry house, got the wrong number, and when I told him I wasn't a curry house he persisted in trying to order a curry from me anyway.

Last night, well past midnight, I had a wrong-number phone call from a curry house, informing me that a meal I hadn't ordered was ready for delivery. When I said they'd got the wrong number, they insisted that it was definitely the right number because it was on their computer as the number the orderer had called from. I said I hadn't ordered anything, and they said that in that case they were going to have to charge me £20 for a prank phone call. I said I hadn't made a phone call, and they insisted that yes I had.

I tried to get them to tell me what address the delivery was meant for, in the expectation that it would turn out not to be my address, but the guy on the phone said he didn't have access to that information as he was ‘only a call operator’. (Seemed odd; a curry house wouldn't have struck me as the kind of organisation which obviously required a separate department for phone calls with limited access to databases.) Meanwhile, some other guy was clearly audible in the background and sounding quite panicked, saying ‘But I've got this curry! The curry's ready! What do I do with this curry?’

I eventually hung up on them, after getting bored with the endless repetition of ‘we're going to charge you £20’, ‘but I didn't make a call’, ‘yes you did, your number is in our computer’. I told them to send the bill for their £20 to the address the delivery was meant for, and put the phone down.

I presume that it really was a wrong number, and that nobody had actually managed to make a prank call which caller-IDed as me. (Not least because if you'd gone to the effort of being able to do that sort of thing, prank calls to curry houses would be low on your list of applications for it!) So I presume that whatever address they had was not mine; certainly there was no subsequent ring on the doorbell with an unwanted curry (although I did dream a ring of the doorbell at 5am, and actually did go down to check it really was a dream and not a confusing curry-related caller). I imagine no bill will turn up in the next few days either, but if one does then I suppose I'll have to tell them to take me to court and prove I phoned them.

But their persistence amuses me, or at least it amuses me now after it finished irritating me. My last confusing curry-related caller persisted in trying to order a curry from me even after finding out I was a private individual and not a restaurant; this one persisted in trying to tell me about my curry delivery even after I told them I didn't order one. Perhaps the proximity of curry is deleterious to people's ability to comprehend that they've got the wrong number :-)

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[identity profile] feanelwa.livejournal.comThu 2008-04-17 10:30
Where did the previous occupant of the house move to, do you know? If they still live nearby, maybe they ordered curry and the curry house still had the old phone number.
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[personal profile] simontThu 2008-04-17 10:39
That doesn't work, unfortunately, because my home phone number is mine and not that of the previous occupants; I've had this number since 2000 and have taken it with me through two house moves.

I think the previous owners went to Sawston, though I don't recall exactly. They didn't leave a forwarding address.
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[identity profile] feanelwa.livejournal.comThu 2008-04-17 10:53
D'ohhh. That is very strange. Perhaps somebody did just accidentally give them a wrong digit.
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[personal profile] aldabraThu 2008-04-17 10:30
That's quite a clever scam, actually. You'd only need one person every couple of hours to pay the charge in order to stay asleep and you'd be comfortably over the minimum wage. And if they paid it by giving you their card number you could retire to the Bahamas. (Did you 1471 them?)

And why are they telling you it's ready for delivery, not collection? That seems odd too.
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[personal profile] simontThu 2008-04-17 10:37
Apparently they were ringing to apologise for a 20-minute delay and let me know that it was finally about to be delivered. That didn't strike me as obviously odd, except insofar as it would have been above-average service based on my previous experience of delivery restaurants...
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[personal profile] simontThu 2008-04-17 10:38
Oh, and my caller-ID phone said "ID withheld". I didn't try 1471 proper, but I assume it'd have told me the same.

It certainly did occur to me that it might have been a scam or hoax. That's why I kept asking them what they thought my address was rather than telling them what it really was, and why I told them to send me a bill if they thought I owed them money.
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[personal profile] gerald_duckThu 2008-04-17 10:51
Indeed. It sounds like a scam to me, too. I'd be tempted to report it to my telco (who probably can find out who called, despite it being witheld).

Quite apart from anything else, why would a legitimate curry house phone when a curry was ready for delivery in any case? And why would they not identify which curry house they were?

I can see the trick working on households that are more easily confused, especially ones where several people share the phone line.
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[personal profile] simontThu 2008-04-17 10:59
Why would they phone when ready for delivery: they did explain this, see above. And although I didn't happen to mention it in my post, they did identify which curry house they were.
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[personal profile] gerald_duckThu 2008-04-17 11:05
Look them up in Yellow Pages and charge them £20 for making a prank call? :-p
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[identity profile] teleute.livejournal.comThu 2008-04-17 16:36
Was it a curry house you're familiar with? Or could it have been a plausible but not-actually-existing curry house? It sounded like a prank to me, because people woken in the night might give out their c'card number just to get someone to go away. (since otherwise, you could just have agreed to pay GBP20 when the food showed up - food is always good!)
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[personal profile] simontThu 2008-04-17 16:41
The name they gave is really the name of a Cambridge curry house, yes.

since otherwise, you could just have agreed to pay GBP20 when the food showed up - food is always good!

Not if you're uncertain of its interaction with your dietary requirements, and certainly not if you also have to pay £20 for it and get out of bed! :-)
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[identity profile] valkyriekaren.livejournal.comThu 2008-04-17 10:38
Mmmmm curry.
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[identity profile] pseudomonas.livejournal.comThu 2008-04-17 10:41
Perhaps the proximity of curry is deleterious to people's ability to comprehend that they've got the wrong number :-)

Perhaps the curry and the cluelessness are both consequent on the skinful of whatever they're drinking these days.
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[identity profile] woodpijn.livejournal.comThu 2008-04-17 11:28
Simple: your phone is a curry-ordering phone tunnel, but with intermittent faults. The guy in 2004 was obviously confused that the number he usually dials to connect him to the curry house didn't work and only got as far as you instead, but he tried again later and got successfully forwarded to the curry house. Last night the curry house tried to phone him back to apologise for the delay (four years being, as you suggest, more plausible than twenty minutes) and tell him his curry was about to be delivered; and insisted, correctly, that the order had come to them from your number (the curry-ordering tunnel having hidden its implementation details and appeared to both ends like a simple connection).

You only notice on the occasions when it goes wrong :)
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[identity profile] cartesiandaemon.livejournal.comThu 2008-04-17 13:43
Simple
I do not think that word means what you think it means ROFL, that does seem to cover it. I'm reminded heavily of Dirk Gently: is it possible that there's some sort of time-shift between the ends? That might explain the weird delay, and also why everyone is confused, and also why any sort of curry-tunnel exists.
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[identity profile] pizza.maircrosoft.comThu 2008-04-17 16:41
Re: Simple
I note there is a difference between a curry-tunnel, and a curry-ordering-tunnel.
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[identity profile] gjm11.livejournal.comThu 2008-04-17 14:10
Perhaps the proximity of curry is deleterious to people's ability to comprehend that they've got the wrong number :-)

Like http://xkcd.com/231/, then?
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