Oh, good, I had a horrible feeling *I'd* pronounced it wrong...

‘I don't think I can talk to you any more,’ he said. ‘Goodbye.’

Somehow this polite and honest response to someone providing them useful information just kind of sums... it all up.

I mean, I understand *his* position but they could have a field for comments, for particularly good or bad reviews. You could suggest it except, well, you couldn't.