From what I've *seen*, the people on the Helldesk were mostly helpful, and there weren't phones going off often enough to account for the number of people I see saying that they only got an answering machine.
(To be fair, when I *was* in the office, it was at the beginning and end of the day...)
Once it's been put on a jobcard, it should get done reasonably quickly. The Rangers do delivery, and they seem perfectly competent to me.
I assume you phoned 458282? :/ In which case, I'm going to be confused and defensive... heh.
no subject
From what I've *seen*, the people on the Helldesk were mostly helpful, and there weren't phones going off often enough to account for the number of people I see saying that they only got an answering machine.
(To be fair, when I *was* in the office, it was at the beginning and end of the day...)
Once it's been put on a jobcard, it should get done reasonably quickly. The Rangers do delivery, and they seem perfectly competent to me.
I assume you phoned 458282? :/ In which case, I'm going to be confused and defensive... heh.